Privacy Policy SCENToLOVA

Last Updated: 5 November 2025
At SCENToLOVA, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.

Information We Collect

We collect information to provide you with the best shopping experience. This includes:
Personal Information: Name, phone number, shipping address, and email address (when you place an order or create an account).
Account Information: If you create an account, we may store your username, password, and order history.
Payment Information: Payment details are processed securely through third-party payment gateways. We do not store your full card or payment data on our servers.
Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize ads.

How We Use Your Information

We may use your information to:
Process and deliver your orders.
Send order confirmations, shipping updates, and customer support messages.
Improve our website’s functionality and performance.
Display relevant ads through Meta Pixel (Facebook/Instagram) and Google Ads.
Prevent fraudulent activity and ensure safe transactions.

Cookies & Advertising

SCENToLOVA uses cookies for essential store features and marketing analytics.
By using our website, you consent to the use of cookies for purposes such as:
Remembering items in your cart.
Measuring visitor interactions through Google Analytics.
Showing personalized ads via Meta Pixel and Google Ads.
You can disable cookies through your browser settings at any time, though some site features may not function properly.

Data Protection & Security

We take reasonable precautions to protect your personal data against loss, misuse, and unauthorized access.
All sensitive information (such as payment data) is encrypted using SSL technology and handled by secure payment processors.

Sharing Your Information

We do not sell or rent your personal information.
We may share limited data with:
Shipping & courier partners (for delivery purposes)
Payment processors (to complete transactions)
Analytics or advertising partners (for site improvement and ad performance tracking)
All partners are required to handle your data in accordance with applicable privacy standards.

Your Rights

You have the right to:
Request access or correction of your personal information.
Opt out of marketing emails at any time.
Delete your account by contacting us at support@scentolova.com.

Data Retention

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, and maintain accurate records for our business.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
support@scentolova.com